Managing your computers
We set up your computers, keep software up to date and handle maintenance and device protection
Your IT, well managed Your team, well supported
We manage your computers and Microsoft 365 And take care of maintenance, updates and security
So your team can work reliably And reach someone directly when they need help
What we take care of
Less time spent on IT, more time for your business
Managing Microsoft 365
Outlook, Teams and shared files: we manage user accounts, access permissions and licences
Supporting your team
Your employees can contact us directly with questions or IT problems, and we help remotely or at your premises
Questions about your IT?
Personal support
Ing. Tobias Brida
Your technical contact for infrastructure, email, Microsoft 365 and data backup. From Deutschlandsberg we support businesses across Austria.
Ongoing support
Predictable monthly costs
Start
Up to 5 computers
249€
per month
2 hours of support per month
Direct help with computer problems and Microsoft 365 questions.
Choose StartChecks without using support hours
Agreed checks are included.
Team
Up to 10 computers
449€
per month
4 hours of support per month
Everything in Start with twice the support time for your team.
Choose TeamLess Microsoft 365 admin
We manage accounts and permissions.
For your business
For more complex environments
Custom
Quoted for your business
Support scope by agreement
Support that fits your processes and requirements.
Request a quoteAgree on services in advance
Your quote sets out the tasks and costs.
Frequently
asked
questions
What support is included in the package?
Help by phone and remote access, Microsoft 365 user accounts and permissions, and small changes to computers and software. The included support hours cover your whole business.
What regular checks are included?
We check update status, device protection and existing backups within the agreed scope and schedule. These checks do not use up your support hours.
What costs are charged separately?
Additional support costs €95 per hour, plus VAT. Software licences, initial IT onboarding, server management, larger projects, visits to your premises and travel are quoted separately.
How quickly do you respond to an issue?
With an agreed SLA, we start handling your request within 4, 8 or 16 service hours, depending on urgency. Only Monday to Friday, 8 am to 5 pm Austrian local time, excluding Austrian public holidays, counts towards this period; visits to your premises are arranged separately.
Service & response times (German)Who helps when Tobias Brida is unavailable?
Ing. Jeffrey Krobath from Southeast Technologies provides the agreed cover during holidays, illness or simultaneous incidents. We agree contact arrangements, responsibilities and the necessary access to your systems and documentation with you when support begins.
Can you take over our existing IT?
Yes. We record your systems, access details and documentation and coordinate the handover with your current provider. Systems that work for your business stay in use. We plan any necessary changes together.
Let's talk about your IT
We are happy to discuss the IT support for your business with you and prepare a suitable quote.